NexGuild Privacy Policy

Effective date: July 20, 2026
Publisher: Neural Nexus Studios ("NexGuild," "we," "us," "our")
Contact: neural.nex.studios@gmail.com
Address: Kolkata, West Bengal, India

1. What NexGuild is

NexGuild is a desktop application that runs on your own Windows PC. It is not a hosted web
service: there is no NexGuild-operated server that your Discord bots, messages, or configurations
pass through as a matter of course. The app connects directly, from your device, to the third
parties described below (Discord, Microsoft, and any optional integrations you choose to
configure). This shapes almost everything below — most of what NexGuild touches never leaves your
computer at all.

2. Information we — and the services we rely on — collect

2.1 Account sign-in (Microsoft identity platform)

NexGuild requires sign-in with a Microsoft account (personal or work/school) via Microsoft's own
MSAL/Entra identity platform. We receive your account's email address and a Microsoft account
identifier (object id), used only to identify your NexGuild account and look up your subscription
entitlement. We never see or store your Microsoft account password — authentication happens
entirely inside Microsoft's sign-in flow, not in NexGuild.

2.2 Discord bot tokens and Discord data

When you add a bot, its Discord bot token is encrypted at rest using Windows' built-in DPAPI
(Data Protection API), tied to your Windows user account on your specific device, and stored only
in a local secrets vault — never in plain text, never transmitted anywhere but to Discord's own
API using the standard Discord bot authentication scheme.

Messages, member lists, server (guild) data, reactions, and other Discord content your bots
observe are processed locally, on your device, transiently, to run the automations you've
configured (a "trigger → condition → action" graph). NexGuild does not operate a server that
stores a copy of your Discord message content; what a graph doesn't explicitly persist (e.g. as a
counter, a saved message, or statistics you've configured a module to keep) is not retained at
all. Anything a module does persist (leveling scores, saved sticky messages, transcripts you've
enabled, etc.) is stored locally in the encrypted database described in §2.3.

Discord itself, as the platform your bot connects to, separately collects and processes data under
its own Privacy Policy and Developer
Terms
—
using NexGuild to operate a Discord bot does not change your (or your bot's) relationship with
Discord, and you remain responsible for your bot's compliance with Discord's rules.

2.3 Local application data

Your bot configurations, module settings, per-server overrides, and any module-persisted data
(counters, leveling scores, saved messages, statistics, etc.) are stored in a SQLCipher-encrypted
SQLite database
on your device, at %LOCALAPPDATA%\NexGuild\. This file is encrypted; we do not
have a copy of it, and nothing in it is synced to any NexGuild-operated server (there isn't one).

2.4 Subscription and billing data

NexGuild offers optional paid tiers (Plus, Pro, Enterprise; monthly or yearly) sold as Microsoft
Store in-app products
. All billing — payment method, card details, purchase history, refunds — is
handled entirely by Microsoft Store under Microsoft's own privacy
practices
. NexGuild never receives or stores your
payment card details; we only receive the resulting entitlement state (which tier you hold)
from the Microsoft Store APIs on your device.

2.5 Optional integrations you choose to configure

These only apply if you turn on the relevant module and supply your own credentials — nothing here
activates by default:

2.6 Marketplace, Gifting, and Collaboration (Discord-channel-backed features)

The Marketplace (browse/share bot-configuration listings), Gifting (subscription gift codes), and
Collaboration (multi-user editing) features use a Discord channel — rather than a NexGuild-run
database — as their storage and delivery mechanism:

2.7 What we do not collect

NexGuild does not include any telemetry, analytics, or crash-reporting SDK. We do not track your
usage of the app, and we do not automatically transmit diagnostic data anywhere. Error logs the app
shows you (Error Logs page) stay local to your device; nothing is sent to us unless you choose to
copy and send it to us yourself (e.g. for support).

3. How we use this information

4. Data retention and deletion

5. Children's privacy

NexGuild is not directed at children. You must be at least 13 years old, or the higher minimum age
required by Discord's own Terms of Service or your country's law (whichever is greater), and you
must already hold a Discord account and a Microsoft account in good standing — both of which are
independently age-gated by Discord and Microsoft respectively.

6. International data

Because almost everything NexGuild touches stays on your own device, there is generally no
NexGuild-side cross-border transfer to describe. Where data does leave your device (sign-in via
Microsoft, Discord's API, Microsoft Store billing, top.gg, or any optional integration you
configure), it is subject to that provider's own privacy policy and data-location practices, not
ours.

7. Security

Bot tokens and other secrets are sealed with Windows DPAPI; the local application database is
SQLCipher-encrypted; the owner "super-user" identity is protected by a salted Argon2id hash and an
ECDSA-signed record rather than a plaintext credential anywhere in the software. No method of
storage or transmission is 100% secure, and we cannot guarantee absolute security
— DPAPI's
protection is tied to your own Windows user account on your own device, so the security of your data
also depends on the security of your device and your Windows account, which are outside our control.
See the Terms of Service's disclaimer of warranties and limitation of liability.

8. Changes to this policy

We may update this policy as the app changes. We'll update the effective date above; if a change
is material, we'll make reasonable efforts to flag it in the app (e.g. a Settings-page notice) or
via the Support Server.

9. Contact

Questions about this policy, or a request relating to your data (access, correction, deletion
beyond what the in-app Delete Bot/Delete Account actions already do): neural.nex.studios@gmail.com,
or via our Support Server: https://discord.gg/MezTB9FtEH.